Shipping Policy
At 【请替换:店铺名称】, we strive to process and ship your orders as efficiently and reliably as possible.
Processing Time
Orders are typically processed within 1-3 business days following payment confirmation. Please note that processing times may be extended during holidays, special promotions, or periods of high order volume.
Shipping Time
Once processed, shipments generally take 7-12 business days to reach your designated shipping address.
The shipping fee is calculated based on your order details and destination, and will be shown at checkout.
Order Cancellation
Orders may be cancelled within 12 hours of placement. After this timeframe, your order may already be in processing and cancellation may no longer be possible.
Returns and Refunds
Returns are accepted within 14 days from the date of delivery. To be eligible for a return, items must be unused and in their original condition.
Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
Refunds will be issued within 5-10 business days after we receive and inspect the returned merchandise.
Tracking
Once your order has shipped, tracking details will be provided if available. Please allow some time for tracking information to update with the carrier.
Delivery Delays
Estimated delivery times may be impacted by unforeseen events such as severe weather, customs delays, transportation disruptions, or public holidays.
If you have any questions regarding your order or shipping, please contact us at: 【请替换:客服邮箱】.